Clar Electric Inc at 302 North Pleasant Drive, Schaumburg, Illinois.

Jamie was incredibly easy to work with and to schedule the appointment. Phil and Dan came exactly on time and as expected to install six recess lighting cans in my living room. They did the job in less than three hours! They were extremely kind and courteous and knew exactly what they were doing. I was also able to pay by credit card and receive an emailed receipt, which makes it very easy for my records. I'd hire them again and recommend them to anyone needing electrical work done!

On 1/21/2016, we had Jamie out to perform what should have been a very easy change of a transformer, light switch, or the lighting system. He showed up after his 2 hour slot, and started with testing the switch and confirmed that was not the issue. He then said based on his past experience, one common issue is the transformer. In order to move forward with the transformer placement, he needed us to provide you with the brand name. Otherwise, he recommended changing the lighting system.
Honestly, we were confused by his protocol. We have dealt with multiple contractors to remodel our condo. Typically, a contractor should first open the parts to confirm issue, then suggest most reasonable solutions. He or she is responsible to place order for the parts and complete the installment. Customers only pay for the parts based on the store receipt. Service fee is based on actual time spent in doing the job including part purchasing time but minus the travel time to the job. In this case, he diagnosed the issue without actually examining our transformer, but only based on his past experience with other customers. In addition, he put the responsibility of finding the brand name solely on us, which proved to be a huge challenge. Why wouldn't he just check this while he was here?
The other ridiculous factor was that he said we should contact the prior owner. Well, it's a condo, so it's not like the prior owner would have any idea, and since it's Chicago, the developer obviously did the typical thing of filing for bankruptcy immediately. We clearly said we probably will NOT be able to reach the previous owner since it has been a long time since the purchase. In the meanwhile, we insisted to have him take down the transformer to check if the brand name is labeled. It is only at this point, he, for the first time, got on a stool to exam our system.
Surprisingly, with his first touch of the transformer, the light went on. He explained the issue was the connector. It was loose and now tightened back. He did NOT mention this is a temporary fix or suggested we should continue to pursue the transformer replacement, but later claimed that he had done so. If he had, we would certainly not accept a solution that is only good for a few hours. In fact, he quit opening the transformer as soon as the light went on to see if anything else was wrong. We found this very odd, especially since he had only been here for 10 minutes. Was this out of laziness? Was it because he had no idea what he was doing? We're not sure. But, what we are sure of is that within a few hours, the light again had stopped working.
When we reached out to him, he simply stated that we should take down the light system and try to find the part number for the transformer. Wasn't this what we paid him to do!? Admittedly, this is not my area of expertise, which is why (like many of you reading this) we reached out for an expert. He also claimed many falsehoods, which I'd be more than happy to share the screenshots.
I typically like to support small businesses, but strongly recommend you look elsewhere.